Introduction
Ziogram ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social commerce application. By using Ziogram, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
- Name, email address, and phone number
- Profile picture and bio information
- Date of birth and gender
- Shipping and billing addresses
- Payment information (processed securely through third-party payment processors)
Account Information
- Username and password
- Account activity and login history
- Wallet balance and transaction history
Content and Activity Data
- Posts, stories, reels, and comments you create
- Product listings and purchase history
- Live streaming and call recordings (if enabled)
- Interactions with other users (likes, shares, follows)
How We Collect Information
We collect information through various methods:
- Directly from you when you create an account or use our features
- Automatically when you use the application (device information, IP address, usage data)
- From third-party services (payment processors, social media login providers)
- Cookies and similar technologies to enhance your experience
How We Use Your Information
We use your information for the following purposes:
- Providing, maintaining, and improving our services
- Processing transactions and managing your wallet
- Facilitating social interactions and commerce between users
- Sending you notifications, updates, and promotional content (with your consent)
- Personalizing your experience and recommending content
- Detecting, preventing, and addressing fraud and security issues
- Complying with legal obligations
Information Sharing
We may share your information in the following circumstances:
With Other Users
Your profile information, posts, and product listings are visible to other users based on your privacy settings. Transaction information may be shared with buyers and sellers for order fulfillment.
With Service Providers
We may share information with third-party service providers who perform services on our behalf, such as payment processing, data hosting, and analytics.
For Legal Reasons
We may disclose information if required by law, to protect our rights, or to prevent fraud or illegal activities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Data Security
We implement appropriate security measures to protect your information:
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal information:
To exercise these rights, please contact us at Support@ziogram.com.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information unless we are required to retain it for legal, security, or business reasons.
Children's Privacy
Ziogram is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Ziogram after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: